Roth ServiceXtra

Added value for the customer

Roth offers its partners in the specialist trade a comprehensive service package with "Roth ServiceXtra". It includes advice, planning, installation service and after-sales service.

The focus is on the needs of HVAC contractors. With comprehensive advice and customised planning, Roth positions itself as a competent system provider. Comprehensive after-sales services and warranties round off the service package.

Roth system solutions network product systems from regenerative energy generation to economical energy storage and energy distribution to form an efficient complete system. All components of the overall system are optimally matched to each other and ensure maximum energy efficiency with the highest user comfort.

Curious? Get in touch with us!

Roth ServiceXtra – Consulting

Complete solutions in a service package

We advise you, you advise your customer.
Whether it is about the optimal system or the perfect combination of several building services systems for a building object, funding possibilities are checked or information and assistance are needed. With ServiceXtra consulting, we are at your side.

On-site consulting throughout Germany
With a nationwide field service covering all of Germany, Roth is your competent partner for technical advice on all projects. On site, you will receive a comprehensive overview of all Roth systems and their advantages for the respective area of application.

Individual equipment
If you want to enjoy all the benefits of Roth quality products, you can consistently rely on the comprehensive Roth system range. Whether new construction or modernisation, our technical field service is there to help you in word and deed.

Roth ServiceXtra – Planning

Added value for the craftsman

The term planning contains the word plan.
Planning describes the action of providing the best possible support, the best possible result for you as a skilled craftsman.

Comprehensive installation services, prefabricated components, and your active involvement result in the optimal plan for your building project. ServiceXtra planning is the perfect basis for a cooperative partnership.

From experts for the practice
Our multi-member planning team prepares your projects and finds the right tailor-made solution. Detailed planning is a matter of principle for Roth. Our team of professionals gets every job "down to the point" for you.

Always one step ahead
We are happy to support you in the planning and project management of Roth energy and sanitary systems, including the connected Roth components.

Roth ServiceXtra – Installation service

Roth installs - you benefit

Whether it's on-site assembly support or the delivery of products preassembled perfectly for you - Roth supports your time management.

Roth accompanies you to the construction site
Roth organises the installation of all Roth radiant heating and cooling systems and the installation of the Heliopool swimming pool absorber for you. The size of the installation teams can be flexibly adapted to the construction project at any time.

Increase of your capacities
Additional orders can be handled without any problems even when we are working at full capacity. We provide you with deadline security and prompt realisation. Personnel bottlenecks are a thing of the past, your room for maneuver increases.

"All-round carefree" with Roth
From planning to realisation, Roth is your contact. Roth takes care of simple, smooth processing for you. The installation teams work in close coordination with you, ensure the highest quality and are trained in the use of all Roth systems. The teams document the installation for you. The invoice is issued by Roth directly to you.

Roth ServiceXtra – After-Sales-Service

Focus on the needs of our customers

A strong ServiceXtra for a strong connection.
After-sales service provides security. We rely on it. Particularly in the case of complex products that require explanation, topics such as training, maintenance, repair service, hotline, spare parts and corresponding customer service as well as liability commitments are the foundations for good customer relationships in the HVAC trade. A strong ServiceXtra for a strong connection.

Quality for the safety of our customers
High-quality products and services are the basis of our comprehensive manufacturer's warranty commitments. In the event of damage, our worldwide insurance cover also includes consequential damage and the removal and installation costs for a new product. The liability assumption agreement 2.0 with the ZVSHK rounds off our after-sales service. Guaranteed extra quality, safety and service.

Roth ServiceXtra gives you the freedom you need.

ServiceXtra

Das Plus an Leistungen für Flächen-Heiz- und Kühlsysteme

"All-round carefree" with Roth

Roth accompanies you to the construction site
Roth organises the installation of all Roth radiant heating and cooling systems for you. The size of the installation teams can be flexibly adapted to the construction project at any time. From planning to implementation, Roth is your contact. Roth takes care of simple, smooth processing for you. The installation teams work in close coordination with you, ensure the highest quality and are trained in the use of all Roth systems.

The comprehensive and time-saving service from Roth

The "Roth Information Assistant" (RIA) service app makes the installer's job easier by providing comprehensive information on Roth panel heating and cooling systems and Roth DWT plus 3 and KWT heating oil tanks. The free app is easy and straightforward to use.

> Contact via chat/phone
> Product info - installation videos and documentation
> System finder - selection of the optimal system
> Projects - support during commissioning

Online planning of underfloor heating

Register now and get started immediately
Independent of permanently installed software, the Roth Online web application gives you the option of online planning of underfloor heating for quotation calculation. It is child's play to enter entire projects, including all floors, apartments and rooms. Roth Online runs in any web browser and on any device. All results can be output as a PDF.

Comprehensive calculation and intelligent material determination
Roth Online calculates underfloor heating in accordance with DIN 1264 using the Roth product range as a basis. Presettings exist for all important parameters. The software determines all the materials required for a project fully automatically, totals the quantities used and optimizes the choice of package sizes.

To the online design

Labor costs and assembly processes optimized efficiently

The distribution stations are pre-assembled in different variants and available from stock or can be assembled individually according to customer requirements and delivered ready for connection. In the object area, the distributor location can be marked. Door and frame can be delivered at different times, depending on the customer's requirements - Roth can provide you with the right solution for every construction site requirement.

Advantages
> Sources of error are minimized
> optimum material flow on the construction site
> template included for protection during plastering
> door is supplied in separate packaging for the flush-mounted cabinet

Pre-assembled distribution stations

ServiceXtra

The plus in services for home stations

Commissioning and maintenance service apartment stations

Services Roth FlatConnect apartment station

In addition to our product quality and careful planning and design of heating and drinking water systems with FlatConnect, we offer you a commissioning and maintenance service by our trained service technicians in the event of a time bottleneck.

> Commissioning
We support you on site during commissioning.

> Maintenance
Regular maintenance and inspections are required by law for drinking water systems. To maintain the function and value of the system, we provide you with inspection, maintenance and servicing contracts.

> Repair service
Due to varying operating conditions, malfunctions or even failures can never be completely prevented. We do everything we can to minimize the impact on you and your customers.

Modular design for individual needs

The basic modules are available in six configuration variants. It is possible to obtain preassembled mounting cabinets with an integrated ball valve manifold and heating circuit manifold including connection set. Or they can be assembled and delivered according to customer requirements.

In any case, with the equipment variants of the Roth FlatConnect home stations, Roth always offers a practical, flexible modular system.

Pre-assembled home stations

ServiceXtra

The plus in performance for heat pump systems

Commissioning and maintenance service for heat pump systems

Services Roth Heat Pump Systems

> Initial commissioning with instruction
Setting of system parameters in the heat pump controller, test run, creation of a commissioning report, briefing of the client/system operator and handover of product documentation

> Remote maintenance
This enables error reporting and remote setting of the heat pump via the portal www.heatpump24.com.

> One-time and annual maintenance
Optionally, we offer one-off maintenance or a maintenance contract for annual maintenance of Roth heat pump systems.

> Repair service
Due to varying operating conditions, malfunctions or even failures can never be completely prevented. We do everything we can to keep the impact on you and your customers as low as possible.

Roth assists with grant applications

As a special service, Roth takes over the application for subsidies for you with a subsidy service! Roth offers you an all-round carefree package where you don't have to worry about anything in order to receive your government subsidies. When you purchase a Roth heat pump system, this subsidy service is included.

Contact us at: service.waermepumpe@roth-werke.de.

Funding service heat pump systems

ServiceXtra

The plus in services for solar systems

Installation service

"All-round carefree" with Roth

Roth accompanies you to the construction site
Roth organizes the installation of Roth Heliopool® swimming pool absorbers for you. The size of the installation teams can be flexibly adapted to the construction project at any time. From planning to realization, Roth is your contact. Roth takes care of simple, smooth processing for you. The installation teams work in close coordination with you, ensure the highest quality and are trained in the use of all Roth systems.